Refund policy
At Foshe, we strive to provide a smooth and reliable shopping experience for all our customers.
1. 7-Day Exchange Policy
We offer a 7-day exchange policy from the date of delivery.
You are eligible for an exchange if:
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The request is raised within 7 days of receiving the product.
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The item is unused, unwashed, and in original condition.
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All original tags, packaging, and invoice are intact.
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The product is not damaged due to misuse.
Exchange is applicable for:
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Size issues
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Manufacturing defects
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Wrong item delivered
Once we receive and inspect the returned product, the exchange will be processed within 3–5 business days.
2. Refund Policy
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We currently do not offer refunds for size issues or change-of-mind requests.
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Refunds are only applicable if:
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The replacement item is out of stock.
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A verified manufacturing defect cannot be replaced.
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If approved, the refund will be processed to the original payment method within 5–7 business days.
3. Non-Returnable Items
The following items are not eligible for return or exchange:
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Clearance or final sale products
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Items returned after 7 days
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Used, washed, or damaged products
4. How to Request an Exchange
To initiate an exchange, please contact us with:
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Order Number
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Reason for exchange
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Product images (if damaged/defective)
Contact Details
Foshe
Edge Office, Vidyanagar, BC Road
Kasaragod, Kerala – 671123
India
📧 Email: hello@infineur.com
📞 Phone: +91 98953 27583
Our support team will guide you through the process promptly.